Privacy Policy

Who we are

PestsGone LLC provides pest control services across Dubai and the wider UAE. Our registered contact address is Tecom Free Zone, Dubai, United Arab Emirates. You can reach us at hello@pestsgone.ae.

What we collect

We keep this deliberately minimal. When you use the quote form on this website, we collect only:

• Your phone number, if you enter one, so we can reply with a quote
• The pest you are dealing with, for example cockroaches or bed bugs
• Your area, for example Deira or Ajman
• Your property type, for example apartment or villa, if you provide it

We do not ask for your name, address, date of birth, payment details, or identity documents through this website. If you contact us on WhatsApp, we will see whatever you choose to send us in that conversation, including your WhatsApp display name and number.

How we use it

We use the information for one purpose: to respond to your enquiry and quote for the work. When you submit the form, the details are sent to our team as a notification and you are redirected to WhatsApp with a pre-filled message so you can continue the conversation directly with us.

We do not sell your information. We do not pass it to third party marketing companies, and we do not add you to a mailing list without you asking.

Services we rely on

A few third parties necessarily handle data in the course of running this site:

• WhatsApp (Meta), which carries the conversation once you are redirected. Meta's own privacy terms apply to that conversation.
• Telegram, which we use internally to receive enquiry notifications so we can respond quickly.
• Cloudflare, which hosts and serves this website and processes standard server request data such as IP address for security and delivery purposes.
• Google Fonts, which serves the typefaces used on this site.

Cookies and tracking

This website does not set advertising cookies and does not run cross-site behavioural tracking. Standard technical data is processed by our host in order to serve pages and protect the site from abuse.

How long we keep it

Enquiry messages and WhatsApp conversations are kept while they are commercially useful, for example so we can honour a warranty on work already carried out, and are removed when they are no longer needed. If you would like your enquiry deleted sooner, just ask.

Your choices

You can ask us to tell you what we hold about you, to correct it, or to delete it. Email hello@pestsgone.ae and we will action it. You can also simply stop the conversation on WhatsApp at any time and block the number if you prefer.

Children

This website is intended for adults arranging pest control services. We do not knowingly collect information from children.

Changes

If we change how we handle your information, we will update this page and change the date at the top.